NBA 2K22

FREQUENTLY ASKED QUESTIONS

While the Promotion Official Rules & Offer Terms and Conditions outline the complete details of this promotion, your question may already be answered below.

What are the prizes and offer for this promotion?
PRIZES:
One Grand Prize (1) NBA All-Star Experience Prize: A trip for two (2) to Salt Lake City, UT. Trip package consists of roundtrip coach class air transportation for two (2) (winner and one (1) guest) from major airport nearest winner's home (determined by Sponsor in its sole discretion) to Salt Lake City, UT; five (5) days and four (4) nights' accommodations at a hotel determined by Sponsor in its sole discretion (one (1) room, single occupancy); round-trip ground transportation between hotel/airport and hotel/arena; tickets for two (2) to attend the 2023 NBA All-Star in Salt Lake City, UT February 17-19, 2023 and meet-and-greet with NBA talent (subject to availability) and $5,642 in spending money for winner only.
ARV: $24,450

Twenty (20) First Prizes: one (1) signed jersey.
ARV: $590

Two (2) Second Prizes: one (1) basketball hoop and one (1) basketball.
ARV: $755

One (1) Third Prize: one (1) Bluetooth headphone, one (1) koozie, one (1) pair of socks and one (1) $250 fan gear gift card.
ARV: $575

Three (3) Fourth Prizes: one (1) gaming console, one (1) console skin and one (1) controller skin.
ARV: $830

OFFER:
When you enter a Pack Code from eligible Chips Ahoy! packages, you will receive an email with a Chips Ahoy! branded NBA 2K22 code ("Locker Code ") that can be used to unlock in-game content for one (1) NBA 2K22 MyTEAM Promo Pack in the NBA 2K22 game (game sold separately). Approximate Retail Value ("ARV") of Offer: $1.00. Pack Codes must be entered on the website by 8/31/22 to redeem the offer. Follow the instructions you receive in the email to redeem the Locker Code. Locker Codes expire at 11:59 pm ET on 10/31/22.

See the Promotion Official Rules & Offer Terms and Conditions for complete details.
How many times can I enter the promotion?
You may enter the sweepstakes and instant win once per day. You may enter up to four Pack Codes.
How many prizes could I win? How many offers can I earn?
There is a limit of one sweepstakes prize and one instant win prize per person. There is a limit of four offers per person.
How do I play the instant win game?
Follow the on-screen instructions, on the game page, to find out if you won.
I won the instant win game, but never received an email with more details. What should I do?
Please search your inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form to let us know so that we can assist.
How will I know if I win?
The grand prize drawing will be held on or around September 1, 2022. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Promotion Official Rules & Offer Terms and Conditions.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting https://www.basketballgamingpromotion.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
What are browser cookies... and how do I enable them?
Cookies help you stay logged into a website by storing a small amount of information about your session. Cookies must be enabled to participate in this program.

If you are not familiar with how to enable "cookies" on your browser, click on "Help" in the menu bar of your browser and search under "cookies."
I think I'm having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Microsoft Edge, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I'm having trouble entering a code. What should I do?
Make sure you are entering the Pack Code exactly as shown. In most cases, this means you would not include spaces and use all lower-case letters where applicable.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.